Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work properly, improve user experience, and provide information to website operators about how their site is being used.

Cookies are stored on your device and sent back to the originating website on each subsequent visit. They can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

Nixveldo uses cookies for the following purposes:

2.1 Necessary Cookies

These cookies are essential for the portal to function correctly. They enable core functionality such as remembering your cookie consent preferences. Without these cookies, certain features of the portal cannot be provided. Necessary cookies do not require your consent and cannot be disabled through our cookie preference tool.

The necessary cookie we use is:

• nixveldo_consent — Stores your cookie consent preferences. This cookie persists for 365 days. It is set by our own portal and contains only your consent choices (not personal data).

2.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with this portal — for example, which pages are visited most frequently and whether visitors encounter errors. This information helps us improve the portal. Analytics cookies are only set if you have given your consent through our cookie consent tool.

We may use third-party analytics tools. Any such tools are configured to anonymize IP addresses and not to collect personal data beyond what is necessary for aggregate traffic analysis.

2.3 Preference Cookies

Preference cookies allow the portal to remember choices you make, such as your language preference. These cookies are only set if you have given your consent through our cookie consent tool.

3. Third-Party Cookies

This portal may include embedded content or links to external resources that set their own cookies. Specifically:

• The Google Maps embed on our Contact page may set cookies from Google. These are subject to Google's own privacy and cookie policies.
• External CDN resources (such as Font Awesome and AOS) may set technical cookies necessary for delivering their services.

We do not control third-party cookies and recommend reviewing the cookie policies of any third-party services whose content appears on this portal.

4. Managing Your Cookie Preferences

When you first visit this portal, a cookie consent banner will appear offering you the choice to accept all cookies, reject non-essential cookies, or customize your preferences by category. Your choice is stored in the nixveldo_consent cookie.

You can change your preferences at any time by clearing your browser cookies and revisiting the portal, which will cause the consent banner to reappear.

You can also manage cookies directly through your browser settings. Most browsers allow you to:

• View the cookies stored on your device
• Delete individual cookies or all cookies
• Block cookies from specific websites
• Block all third-party cookies
• Receive a notification when a cookie is set

Please note that disabling necessary cookies may affect the functionality of this portal.

5. Cookie Retention Periods

The retention period for each cookie depends on its type:

• Session cookies: Expire when you close your browser.
• nixveldo_consent (persistent): Retained for 365 days from the date of your consent choice.
• Analytics cookies: Retention periods vary depending on the analytics tool used. We configure analytics tools to use the shortest retention period reasonably compatible with their purpose.

6. Legal Framework

Our use of cookies is governed by Chilean Law No. 19.628 on the Protection of Private Life and any applicable supplementary regulations. We obtain your consent before setting non-essential cookies and provide clear information about the cookies we use.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

8. Contact

If you have questions about our use of cookies, please contact us at:

• Email: info@nixveldo.com
• Address: Portugal 412, Santiago, Chile
• Phone: +56 9 4086 2279